Shipping information

When are my books dispatched?

We try to send all books within seven working days of an order being placed. 

 

When will my book(s) arrive?

For UK customers we send books Royal Mail second class delivery and books should arrive within two to three working days from dispatch.

When we have the items of your order in stock they are dispatched quickly. We send you an email when your order has been dispatched.

Unfortunately, things can go wrong, however we will do our best to solve any problems should they arise. 

 

What if my book gets lost?

Books sometimes do sometimes go missing in the postal system.  If after 28 days since ordering you haven’t received your books, please raise this via orders@butterflybooks.uk and we will do our best to find your book and have it delivered as soon as possible.

 

Contact us

If at any stage in the ordering process you encounter a problem, please contact orders@butterflybooks.uk